Last updated: June 5, 2023
Just like you, High Systems is our company's lifeline. It's where we make decisions, share designs, debate ideas, broadcast companywide announcements, and keep up to date on what everyone's working on. That's why we strive to maintain a goal of 99% monthly uptime for all of our customers.
"Uptime" refers to the period of time when High Systems is up and running.
We track uptime by measuring the server side error rate along with using server monitoring software to look at results from ping tests, web server tests, TCP port tests, and website tests.
High Systems may update this SLA once in a blue moon — we'll notify you about significant changes by emailing the account owner or by placing a prominent notice on our site.
Please get in touch with our friendly support team and we'll be happy to answer them!